Policies

What to know before your appointment.

Here at Mar Vista Cheap Mobile Notary, we have a few policies that we would like you to keep in mind regarding appointments. Pricing varies by service, location and time of day — call for an exact quote. By booking, you also agree to our Terms of Service.

We require you to book an appointment. We are not a walk-in business, and you will not be serviced if you show up to our address without booking an appointment.
We are now a primarily mobile-only notary service. Unless there are extenuating circumstances, we will exclusively travel to you. This means that we charge a travel fee in addition to the California state notarization fee per signature.
We charge a per-minute waiting fee for every minute that a notary has to wait at the beginning of an appointment, with a 15-minute grace period.
In the event that a notary shows up to an appointment, and the appointment is then cancelled, we will require payment for the travel fee. If a subsequent appointment is scheduled at a later date, we will include the cost of the previous travel unless it was paid during the last appointment.
Our service hours are from 8:00 AM to 7:00 PM on weekdays excluding major holidays. While we are open 24 hours, our standard rates apply during these service hours. Outside of our normal service hours, our travel fees increase, and increase more later in the night and earlier in the morning.
Our travel fees for notary are increased for visits to healthcare facilities and correctional facilities. This is due to the risk that the notary public is taking in these environments. The additional fee varies based on your specific situation. Healthcare facilities include hospitals, clinics, convalescent homes, and skilled nursing facilities.
Travel fees for notary in any situation are highly variable depending primarily on time of day and location. Our rates are higher during peak traffic hours and lower with low traffic. We are very flexible given your needs. In some situations, we may even waive the travel fee depending on the number of signatures, or reduce the per-signature cost. Please give us a call to get an exact quote.
Apostille pricing varies with the number of documents and your location. Same-day apostille services are available, however, we can not always guarantee this. Give us a call to get an exact quote and time-frame.

Privacy Policy

Effective Date: 10/13/2024

Mar Vista Cheap Mobile Notary (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, billing address, and other contact details you provide when booking services or contacting us.
Payment Information: We collect payment details to process transactions securely.
Usage Data: IP address, browser type, operating system, and website activity to analyze and improve our services. If you arrive from an ad, search or link that carries tracking tags (such as UTM tags), we keep those tags in a cookie for up to 30 days and attach them to your booking request so we know which marketing is working.
Cookies: We use cookies to enhance your experience and track website usage.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide and manage our notary and apostille services.
To communicate with you about your appointments or inquiries.
To process payments securely.
To improve our website and services through analytics.
To send promotional materials or offers (with your consent).

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties, except:

Service Providers: We may share information with trusted third parties who assist in service delivery, such as payment processors.
Legal Compliance: We may disclose your information when required by law or in response to valid legal processes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal information by contacting us.
Opt out of receiving promotional emails by following the unsubscribe link in our emails.
Disable cookies through your browser settings, though some features of our website may be affected.

6. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, such as Google Analytics. We are not responsible for the privacy practices or content of third-party sites.

7. Cookies Policy

We use cookies to improve website functionality and analyze visitor activity. By using our website, you agree to the use of cookies. You can manage or disable cookies in your browser settings. If you start filling in our booking form, what you enter is saved only in your own browser (it is not sent to us until you book) so you don’t lose it; it is cleared when you book, when you choose “Start over,” or after 7 days.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or need to access or update your information, please contact us at: Email: info@marvistanotary.com · Phone: (424) 484-9268